Refund Policy

Refund Policy

This Refund Policy outlines the conditions under which refunds may be issued for services purchased through our website www.dartwebservices.com. DART Info Services Private Limited (hereinafter known as (“DART”) is the legal entity of the "Site". We always strive to provide ensure total customer satisfaction. We will issue a refund, contingent upon the validity of the reasons provided or as per the existing money back offers, after verification. We kindly ask that you review the fine print of each deal prior to making a purchase, as it contains comprehensive details regarding the services or products you acquire.

1. General Policy
  • All payments made to DART are for professional services rendered and are non-refundable unless otherwise stated in a written agreement.
2. Eligibility for Refunds

Refunds may be issued under the following conditions:

  • Money Back Guarantee- If the purchases are done as per the Money Back Guarantee as outlined in our offer then we will issue refund of agreed amount.
  • Service Not Delivered: If the service was not initiated or delivered within the agreed timeframe and no substantial work has been completed.
  • Duplicate Payment: If a customer is charged more than once for the same service due to a technical error.
  • Project Cancellation: If a project is canceled by DART before any work has commenced.
3. Non-Refundable Situations

Refunds will not be issued in the following cases:

  • Change of mind after service initiation
  • Delays caused by client-side communication or content delivery
  • Dissatisfaction due to subjective preferences once the agreed scope has been fulfilled
  • Third-party service fees (e.g., domain registration, hosting, software licenses, Installation fee)
4. Refund Request Procedure

To request a refund, please contact us at withing the specified time frame with

  • Your full name
  • Invoice or transaction ID
  • Reason for the refund request

We will review your request and respond within 5 business days.

5. Refund Method

Approved refunds will be processed using the original payment method. Processing times may vary depending on your bank or payment provider.

If you have any concerns about Refund, please email DART at info@dartinfo.co.in